What the Public is Telling Us About Their Ask an Expert Answers: Addressing concerns surfaced in the ongoing evaluation effort

This session will introduce Ask an Expert responders to the recently tabulated question evaluation system. It will review key metrics regarding customer demographics, satisfaction, and impact. It will conclude with a discussion on, knowing what we now know, how might we craft higher quality responses to questions for our clientele.

Presenters

Kevin Gamble

Created by Beth Raney

Primary Audience: Not Set