Common Consumer Frauds & How to Avoid Them

Dr. Barbara O'Neill of Rutgers University and Carol Kando-Pineda of the Federal Trade Commission will present this session on behalf of the Military Families Learning Network. 
Several groups of Americans are particularly susceptible to fraudulent practices including older adults and young enlisted service members. In addition, some frauds, such as hacked data bases, are beyond an   individuals’ ability to control. Thus, everyone needs to know about common consumer frauds and how to reduce the risk of becoming a fraud victim. This 90-minute webinar will focus on three common types of consumer frauds: identity theft, investment fraud, and income tax refund fraud. It includes a description of fraud risk factors, a personalized identity theft risk assessment quiz, resources for personal and/or professional use, research findings about identity theft risk reduction practices, and a discussion of how to adjust income tax withholding to have a low or no refund for potential tax identity thieves to steal.
1.5 CEUs will be available for AFC-credentialed participants. 

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Speakers

Dr. Barbara O’Neill, financial resource management specialist for Rutgers Cooperative Extension, has been a professor, financial educator, and author for 35 years. She has written over 1,500 consumer newspaper articles and over 125 articles for academic journals, conference proceedings, and other professional publications.  She is a certified financial planner (CFP®), chartered retirement planning counselor (CRPC®), accredited financial counselor (AFC), certified housing counselor (CHC), and certified financial educator (CFEd). Dr. O’Neill served as president of the Association for Financial Counseling and Planning Education and is the author of two trade books, Saving on a Shoestring and Investing on a Shoestring, and co-author of  Investing For Your Future, Money Talk: A Financial Guide for Women, and Small Steps to Health and Wealth.  She earned a Ph.D. in family financial management from Virginia Tech and received over three dozen awards for professional achievements and over $900,000 in funding for financial education programs and research.

Carol Kando-Pineda is Counsel in the FTC’s Division of Consumer and Business Education where she leads teams to create and distribute free resources to help people spot, stop and avoid fraud, manage their money and make wise buys. Those resources include print materials, websites, social media posts,  interactive content, audio, and video. She also builds outreach partnerships with large organizations, like the military community and library systems. Carol began her FTC career as a staff attorney bringing false advertising cases ; she then became the agency’s Legislative Counsel, serving as a liaison between the Commission and Congress. She earned her A.B. from Harvard College and her J.D. from Suffolk University School of Law.



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