Empowering Those We Help: Building Trust and Credibility

This training will provide an overview of strategies for military helping professionals in serving as effective resources for families. The focus will be on how military service professionals can facilitate effective problem solving and other activities with families through collaborative approaches. Participants will increase their knowledge of key characteristics of helping professionals and factors involved in the establishment of credibility and trust for empowering military families.



Alicia Cassels
4-H Extension Specialist and Assistant Professor, Curriculum
West Virginia University


Continuing Education (CE) Credit or Certificate of Completion


How to Join

*To connect to this webinar, it is strongly suggested that you use Google Chrome for both PC and Mac connections. If this is not an option, Internet Explorer may be used if connecting via PC. Safari and Firefox have not been successful in accessing this webinar platform.

  • Minimum Adobe Flash Player version 11.2
  • Minimum Java version 8.49
  • If you do not have a CAC, login as a guest.
  • For CAC holders only: select your email security certificate, proceed through the DoD warning and join the conference. This allows you to enter as an authenticated user.
  • Allow Adobe Flash Player to access your computer.
  • Please allow time for the moderator to grant you access to the room.
  • If you become stuck at the “connecting to the server” page, refresh your page.

For those who cannot connect to the Adobe site, an alternative viewing of this webinar will be running on Ustream (

*The cover photo image [Advisors can help with adjustment to civilian life] by the Defense Video & Imagery Distribution System (DVIDS) is free of known copyright restrictions under U.S. copyright law.  


Created by Rachel Brauner