Rethinking! Creating New Strategies to Build Trust and Credibility

Centered around a theme of reenergizing and rejuvenating the work environment, this FREE web-based learning opportunity is open to the public and will be similar to a professional conference – no travel involved! Part 1 of the Virtual Learning Event Session will highlight professional development in the area of ‘Empowering The Helping Professional:  Accessing and Applying Expertise.’

This training will examine strategies for helping professionals in promoting collaborative work with families.  The focus will be on the role of the service provider in helping families manage expectations while accessing necessary services.  Participants will learn strategies for communicating their role, connecting families with services and accessing additional expertise to address identified family needs.

For more information about this three-part online learning event click on MFLNMC Virtual Learning Event.


Alicia Cassels
4-H Extension Specialist and Assistant Professor, Curriculum
West Virginia University

Continuing Education (CE) Credit or Certificate of Completion

How to Join

*To join the “live” event the day of the webinar, be sure to click on ‘Location’ located in the grey box to the right of the webpage. It is strongly suggested that you use Google Chromefor both PC and Mac connections when trying to connect.  If this is not an option, Internet Explorer may be used if connecting via PC. Safari and Firefox have not been successful in accessing this webinar platform.

  • Minimum Adobe Flash Player version 11.2
  • Login as a guest
  • Allow Adobe Flash Player to access your computer
  • Please allow time for the moderator to grant you access to the room
  • If you experience technical difficulty, please refer to our troubleshooting page.

For those who cannot connect to the Adobe site, an alternative viewing of this webinar will be running on Ustream (

Created by Rachel Brauner