The Caregiver in the Room: Considerations for Providers Working with Families

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This training session will examine interpersonal communication skills and strategies for providers collaborating with family caregivers. It will examine the core challenge of how to respect the autonomy of the client while also communicating with his or her family caregiver. Specific topics include protecting face, offering support, and providing comfort. Guidelines for best practices will be discussed.


Leanne Knobloch, Ph.D.
Professor and Director of Graduate Study
Department of Communication
University of Illinois

Continuing Education (CE) Credit or Certificate of Completion

How to Join

You may connect via the APAN Connect system or YouTube Live. For tech support for either system, email us at

  • APAN Connect (direct interaction with presenters and audience)

    • To get the URL for the webinar, register in the grey box at the top-right of this page

    • Go mobile by viewing on the Adobe Connect app (Android & iPhone compatible)

    • If you cannot access APAN Connect, view via YouTube Live

  • YouTube Live (broadcast only, limited interaction)

Visit our How to Join page for full information on viewing options and troubleshooting tips.

*The cover image is licensed from by Texas A&M AgriLife Extension Service and the Military Families Learning Network (MFLN), under Member ID: 8085767.

Created by Hannah Hyde

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