Working Out Loud: Building Networks for Resilience

This is a free professional development webinar hosted by the MFLN Family Transitions and MFLN Network Literacy concentration areas.

This webinar is part of the "Building Networks for Resilience" learning experience. The “Building Networks for Resilience” learning experience focused on using elements of the Working Out Loud process, positive psychology, behavioral science and more to build social support networks to improve our resilience.


    A strong support network can help you be resilient in times of change, but what can you do to make sure those networks are there when you need them? In this interactive webinar, we’ll use concepts and themes from the Working Out Loud process to learn about and practice behaviors that can help you build networks to support your personal and professional resilience.
    John Stepper developed the Working Out Loud process to make organizational cultures more collaborative and innovative by showing people a more engaged way of working that gave them access to more opportunities. Along with colleagues from Cooperative Extension and the Military Families Learning Network, Bob Bertsch has adapted concepts from the Working Out Loud to give helping professionals a better sense of control and purpose in their work.


          Identify how networks can support/enhance personal & professional resilience
          Learn how the Working Out Loud process can be used to build diverse networks


Bob Bertsch
has worked in communications, education and web technology for more than 20 years. He's currently a web technology specialist with North Dakota State University Agriculture Communication and leader of the Military Families Learning Network's Network Literacy team.

Jessica Beckendorf became passionate about communities while growing up as a military kid, moving frequently and living in communities of various sizes. After obtaining her Bachelor of Arts in Urban and Regional Studies at the University of Wisconsin – Green Bay, she proceeded to work in just about every sector of community development – Geographic Information Systems, urban planning and zoning, and economic development. In 2014, Jessica finished her Master of Arts degree in Communications & Leadership Studies from Gonzaga University, and began her journey as an educator with the University of Wisconsin Cooperative Extension where she seeks to bridge her community systems experience with communications and relationship development to build social capital and local leadership for more resilient communities.

Participants will earn a Certificate of Completion

After viewing the webinar, scroll down to the bottom of this page where you will find a link under "Evaluation". After completing the evaluation, you will be prompted to fill out information needed for your Certificate of Completion. A certificate will then be emailed to you.

How to Join

You may connect via the APAN Connect system or YouTube Live. For tech support for either system, email us at

  • APAN Connect (direct interaction with presenters and audience)
    • To get the URL for the webinar, register in the grey box at the top-right of this page
    • Go mobile by viewing on the Adobe Connect app (Android & iPhone compatible)
    • If you cannot access APAN Connect, view via YouTube Live
  • YouTube Live (broadcast only, limited interaction)

    Visit our How to Join page for full information on viewing options and troubleshooting tips.


    Cover image: "Resilience Glow", a derivative of "Resilience" by Neil Cummings, used under CC BY SA. "Resilience Glow" is licensed under CC BY SA by Bob Bertsch.

    Created by Coral Owen